1.2. Depending on the type of Yuuwallet Account you have, additional terms and conditions may apply as communicated to you at the appropriate time.
1.3. You are also advised to read the answers to the “Frequently Asked Questions” which are published on our Website.
2. Your Yuuwallet Account
2.1. Your Yuuwallet Account is an electronic money account which enables you to send and receive electronic payments.
2.2. Your Yuuwallet Account is denominated in a currency of your choice, as selected by you from the available currencies. However, you cannot change the currency of your Yuuwallet Account upon your attempt to process a payment.
2.3. The electronic money held on your Yuuwallet Account does not expire but it will not earn any interest.
2.4. You can withdraw funds from your Yuuwallet Account at any time. However, you may be required to confirm your identity beforehand. There is no minimum withdrawal amount but the funds in your Yuuwallet Account must be sufficient to cover any applicable withdrawal fee. Method of withdrawal can be selected when you submit your withdrawal request.
2.6. The electronic money on a Yuuwallet Account belongs to the person or legal entity which is registered as the Yuuwallet Account holder. No person other than you have any rights in relation to the funds held in a Yuuwallet Account, except in cases of succession. You may not assign or transfer your Yuuwallet Account to a third party or grant any third party a legal or equitable interest over it.
2.7. Your Yuuwallet Account may be subjected to upload, payment and withdrawal limits, depending on your country of residence, the verification status of your Yuuwallet Account and other factors used by us to determine such limits from time to time.
3. Opening Your Yuuwallet Account
3.2. If you are an individual, you must be 18 years or older to use our services and by opening a Yuuwallet Account, you declare that you are 18 years or older. This does not apply to products for which we set a different age limit. We may require that you provide evidence of your age at any time.
3.3. You may only open one Yuuwallet Account unless we explicitly approve the opening of additional accounts.
3.4. You can only open a Yuuwallet Account if it is legal to do so in your country of residence. By opening a Yuuwallet Account, you represent and warrant to us that your opening of a Yuuwallet Account does not violate any laws or regulations applicable to you. You shall indemnify us against any losses we incur in connection with your breach of this section.
3.5. All information you provide during the signup process or any time thereafter must be accurate and truthful.
3.6. You may only add payment instruments (such as bank accounts, credit cards or debit cards) to your Yuuwallet Account if you are the named holder of that payment instrument. We take any violation of this requirement very seriously and will treat any attempt of such as a fraudulent act.
3.8. Within 14 days of the date of opening your Yuuwallet Account, you may close your Yuuwallet Account at no cost by contacting us. However, if you have uploaded funds into your Yuuwallet Account, you may be required to provide identification documents before you are able to withdraw funds. Transactions and fees for transactions undertaken before you close your Yuuwallet Account (including those transactions that are irrevocable and have been initiated but not completed before closure of your Yuuwallet Account) will not be refunded.
4. Yuuwallet Account Maintenance
4.1. You must ensure that the information recorded on your Yuuwallet Account is always accurate and updated. We shall not be liable for any loss arising out of your failure to do so. We may ask you to confirm the accuracy of your information or to provide documents or other evidence at any time.
4.2. We may contact you via e-mail or in other ways described in section 18 with information or notices regarding your Yuuwallet Account. It is your responsibility to regularly check the proper functioning of your e-mail account or other methods of communication that you have registered with your Yuuwallet Account and to retrieve and read messages relating to your Yuuwallet Account promptly. We shall not be liable for any loss arising out of your failure to do so.
4.3. Fund uploads, payments received, payments sent and fund withdrawals are displayed in your online transactions history together with the fees charged. Each transaction is given a unique transaction ID and shown in the transaction history. You should quote this transaction ID when communicating with us about a particular transaction. You should report any irregularities or clarify any questions you have as soon as possible by contacting us.
5. Keeping Your Account Safe
5.1. You must take all reasonable steps to keep your Yuuwallet Account password safe at all times and never disclose it to anyone. Our personnel will never ask you to provide your password to us or to a third party. Any message you receive or website you visit that prompts for your password, other than the Yuuwallet Website or a Yuuwallet payment gateway on a merchant website, should be reported to us. If you are in doubt whether a website is genuine, you should contact us. It is advisable to change your password regularly (at least every three (3) to six (6) months) in order to reduce the risk of a security breach in relation to your Yuuwallet Account. It is advisable not to choose a password that is easily guessed from information someone might know or gather about you. You must never allow anyone to access your Yuuwallet Account or watch you accessing your Yuuwallet Account.
5.2. If you have any indication or suspicion of your Yuuwallet Account, login details, password or any other security features being lost, stolen, misappropriated, used without authorisation or otherwise compromised, you are advised to change your password. You must contact us without delay on becoming aware of any loss, theft, misappropriation or unauthorised use of your Yuuwallet Account, login details, password or other security features. Any undue delay in notifying us may not only affect the security of your Yuuwallet Account but may result in you being liable for any losses. If you suspect that your Yuuwallet Account was accessed by someone else, you should also contact the police and report the incident.
5.3. We may suspend your Yuuwallet Account or otherwise restrict its functionality on reasonable grounds relating to the security of the Yuuwallet Account or any of its security features or if we reasonably suspect that an unauthorised or fraudulent use of your Yuuwallet Account has occurred or that any of its security features have been compromised. We will notify you of any suspension or restriction and of the reasons for such suspension or restriction in advance or, where we are unable to do so, immediately after the suspension or restriction has been imposed, unless notifying you would be unlawful or compromise our reasonable security interests. We will lift the suspension and/or the restriction as soon as practicable after the reasons for the suspension and/or restriction have ceased to exist.
5.4. You must take all reasonable care to ensure that your e-mail account(s) are secure and only accessed by you, as your e-mail address may be used to reset passwords or to communicate with you about the security of your Yuuwallet Account. In case any of the e-mail addresses registered with your Yuuwallet Accounts are compromised, you should without undue delay after becoming aware of this contact us and also contact your e-mail service provider.
5.5. Irrespective of whether you are using a public, a shared or your own computer to access your Yuuwallet Account, you must always ensure that your login details are not stored by the browser or cached or otherwise recorded. You should never use any functionality that allows login details or passwords to be stored by the computer you are using.
6. Closing Your Account
6.1. You may close your Yuuwallet Account at any time by contacting us.
6.2. If your Yuuwallet Account holds a balance at the time of its closure, we will ask you to withdraw your funds within a reasonable period of time, during which your Yuuwallet Account will be accessible for the purpose of withdrawing the remaining balance only. After the expiry of this period you will not be able to access your Yuuwallet Account but you may withdraw any remaining funds by contacting us and requesting that the funds are sent to you in a manner that is reasonably acceptable for us. You may do so for a period of 1 year from the date of closure of your Yuuwallet Account but we suggest that you withdraw your remaining funds as soon as possible as they will not earn any interest while being deposited in your Yuuwallet Account.
6.3. We reserve the right to carry out any necessary money laundering, terrorism financing, fraud or other illegal activity checks before authorising any withdrawal of your funds, including in relation to returning any funds to you after you have closed your Yuuwallet Account.
7. Funds Upload
7.1. You can upload funds by visiting the Website, logging into your Yuuwallet Account and following the relevant upload instructions. You may be presented with a number of different upload methods, depending on which payment instruments you have added to your Yuuwallet Account and which payment methods are available in your country of residence. Upload methods are payment services provided by third party financial institutions (for example, the issuer of the payment card you use to upload funds or third party direct banking service providers) and are not part of our service. We do not guarantee the use of any particular upload method made available, and may make changes to or discontinue the acceptance of any particular upload method at any time. Notwithstanding section 7.7 below, we shall not be responsible for the upload payment until the uploaded funds are received by us.
7.2. You may be asked to answer security questions or to complete other activities that we may reasonably require to ensure proper authorisation of an upload transaction.
7.4. You may allow a merchant that you wish to pay through us on a regular basis (e.g. for a subscription service) to debit your Yuuwallet Account for each recurring payment. In this case you authorise us to debit the payment instrument (e.g. your credit card or bank account) which you used to make the original payment also for each subsequent payment. In order to cancel recurring payments for the future, you should (a) contact us and (b) notify the merchant from which you have purchased the goods or services that you have cancelled the recurring payment. You should not cancel or otherwise reverse such recurring transactions by simply contacting the issuer of the payment instrument (e.g. your credit card provider or bank) without following the cancellation steps mentioned in this section 7.4. Subject to section 7.5, we will not be liable for any recurring payment(s) that are made before you have notified us of the cancellation and if your Yuuwallet Account balance goes into negative as a result of such payment(s), you will be liable to repay such amount to us.
7.5. We will refund any past recurring payment(s) initiated by or through the merchant provided that (a) the original authorisation given to us or the merchant did not specify the exact amount of the payment and (b) the amount of the payment exceeded the amount that you could reasonably have expected taking into account your previous spending pattern and the circumstances of the case. You must request such a refund within 2 weeks from the date the funds were debited from your Yuuwallet Account. You agree to provide us with such information as is reasonably necessary to ascertain whether the conditions for a refund described in this section 7.5 are satisfied. Within 14 Business Days of receiving a request for a refund or, where applicable, of receiving any further information we requested from you, we will either refund the full amount of the payment or provide you with justification for refusing to refund the payment.
7.7. Uploaded funds will be credited to your Yuuwallet Account after the funds have been received by us. Some upload transactions, such as those by credit or debit card, direct debit or direct banking will be credited to your Yuuwallet Account immediately, but are subject to reversal in cases where the actual funds do not reach us within a reasonable time. In such cases, we will deduct such reversed transaction from the balance of your Yuuwallet Account. If your Yuuwallet Account balance is insufficient, we reserve the right to require repayment from you.
7.8. You must not make an upload through a payment instrument if you are not the named holder of that payment instrument. Any violation of this requirement is very serious and we will treat any of such attempt as a fraudulent act. Without prejudice to claiming further damages, if we are required to return funds uploaded from a payment instrument that is not in your name, we may charge an administration fee per upload return.
7.9. Uploads may be subject to upload limits due to security and legal requirements. These limits are set dynamically depending on your verification status and the upload method you want to use. You should be aware that depending on your verification status your upload limits may be higher than your withdrawal or spending limits.
7.10. For the purposes of an upload transaction through a payment instrument, we are a payment recipient and not a payment service provider. Uploads are subject to upload fees and currency conversion fees depending on which upload method and payment instrument is chosen. Please see section 12 for details.
8. Sending Payments
8.1. To send a payment you are required to authorise the payment with your login details and password. We may also ask you additional security questions relating to you or your Yuuwallet Account.
8.2. Every recipient of a payment you wish to send through us must have a valid mean that we can use for their identification. For most of our services that mean of identification will be a valid e-mail address but other means of identification may be required for our other services
8.3. If you are requested to provide details of the recipient’s e-mail address or other means of identification, where applicable, you must ensure accurately the exact details of who you wish to send money to. We use those details as the unique identifier to determine the intended recipient of the payment which you instruct us to process. Other information you provide along with the recipient’s means of identification may be disregarded and we shall not be liable for any error you make when entering the recipient’s means of identification.
8.4. If the e-mail address of the intended recipient is registered with us, the funds will be instantly credited to the Yuuwallet Account associated with that e-mail address. Once funds are credited to the recipient’s Yuuwallet Account, the transaction becomes irreversible.
8.5. If the recipient’s e-mail address is not registered with us, we will send a notification e-mail to that e-mail address with instructions on how to claim and receive the payment. If the recipient does not claim the payment within 14 days, the transaction will be cancelled and the funds will be returned to you. You may also cancel the transaction at any time before the funds have been credited to the recipient’s Yuuwallet Account. To cancel a transaction, you should log into your Yuuwallet Account, locate the relevant transaction in your transactions history and select “Cancel”.
8.6. You can make recurring payments by setting up a recurring payment order on your Yuuwallet Account. You can cancel your recurring payment order for future payments at any point by logging into your Yuuwallet Account and deleting it. You will not be able to cancel transactions that have already been credited to the recipient.
8.7. Payments are subject to payment limits due to security and legal requirements. These limits are set dynamically depending on your verification status. You should ensure that your limits are sufficient to cover the payment you intend to make as well as any applicable fees including service fees and currency conversion fees. You should be aware that the recipient of a payment may also be subject to spending and withdrawal limits and that this may affect the recipient’s access to the funds you intend to send.
8.8. Sending payments is subject to fees and currency conversion fees depending on the type of payment you make and the type of Yuuwallet Account you hold.
9. Receiving Funds
9.1. If you receive funds into your Yuuwallet Account, we will send you a notification e-mail and display the payment as a “Receive Money” transaction in your transactions history.
9.2. The receipt of funds to your Yuuwallet Account does not necessarily mean that these transactions cannot be reversed. We reserve the right to reverse a payment in case the payer or the payer’s bank or payment service provider has charged back or otherwise reversed an upload or other payment which was used to fund the payment to you.
9.3. If a person received a payment notification from us indicating that someone has sent them funds to an e-mail address that is not registered, they will not be credited with the payment until it has been claimed in accordance with the instructions laid out in the notification e-mail. Until then, there will be no contractual or fiduciary relationship between us and the intended recipient. The funds remain those of the sender.
9.4. You can request a payment from someone by using the “Receive Money” service within your Yuuwallet Account. You must only use this service for undisputed amounts that a person owes you and that are due for payment in full. You may not use this service more than once for the same payment you request. This service may not be used as a debt collection or enforcement tool. If the person that owes you the payment asks you not to use Yuuwallet “Receive Money” service to request payment from them, you must comply with this request regardless of the merits of your claim. When using this service, you must ensure that you have the right to contact the person you are claiming from. You are strictly prohibited from requesting money by using the “Request Money” service within your Yuuwallet Account from someone that does not owe you the amount requested; would be ineligible to open a Yuuwallet Account (for example, minors); or has not given or has withdrawn his or her consent to receive a request for payment via the “Request Money” service and we shall have the right to claim any damages or losses arising out of your breach of this section.
9.5. The receipt of payments is subject to fees and currency fees, depending on the type of payment you receive and the type of Yuuwallet Account you have.
10. Prohibited Transactions
10.2. It is strictly forbidden to make payments to or to receive payments from persons or entities offering illegal gambling services, including (but not limited to) illegal sports betting, casino games and poker games. We may suspend or terminate your Yuuwallet Account at any time or refuse to execute or reverse a transaction if we believe that you directly or indirectly use or have used your Yuuwallet Account for or in connection with illegal gambling transactions. Countries where online gambling is illegal include the United States of America, Turkey, China, Malaysia and Israel. This list is not exhaustive and it is your responsibility to ensure that you do not use our services for transactions that may be considered illegal in your jurisdiction.
10.3. You may not use our services if you are residing in any of the following countries: Afghanistan, Cuba, Iran, Myanmar, Nigeria, North Korea, North Sudan, Somalia, South Sudan, Syria or Yemen. This list is not exhaustive and we may in our sole discretion decide to discontinue or restrict our services in other countries at any time and without prior notice. We reserve the right to suspend or terminate your Yuuwallet Account at any time if we reasonably believe to be required to do so by law or in order to comply with recommendations issued by a relevant government authority or recognised body for the prevention of financial crime.
10.4. It is strictly forbidden to use your Yuuwallet Account for any illegal purposes including but not limited to fraud and money laundering. We will report any suspicious activity to the relevant law enforcement agency. You are prohibited from using your Yuuwallet Account in an attempt to abuse, exploit or circumvent the usage restrictions imposed by a merchant on the services it provides.
10.6. If you conduct or attempt to conduct any transaction in violation of the prohibitions contained in this section 10 or without the necessary approval under section 10.5, we reserve the right to: reverse the transaction; and/or close or suspend your Yuuwallet Account; and/or report the transaction to the relevant law enforcement agency; and/or claim damages from you; and charge you an administration fee of up in case we apply any of the above.
10.7. It is your and not our responsibility to ensure that you only send payments to or receive payments from persons or entities for the sale or supply of goods and services that you may provide or receive in compliance with any applicable laws and regulations. The fact that a person or entity accepts payments through us is not an indication of the legality of the supply or provision of their goods and services. If you are in doubt as to the legality of a supply or purchase, you should not proceed with your payment.
11. Withdrawing Funds
11.1. You can request a withdrawal of all or part of the funds held in your Yuuwallet Account at any time. To do this you must log into your Yuuwallet Account and select a withdrawal method and enter the amount to be withdrawn. Withdrawal methods are payment services provided, at least in part, by third party financial institutions. We do not guarantee the availability of any particular withdrawal method and may make changes to or discontinue a particular withdrawal method at any time as long as there is at least one withdrawal method available to you. Where the withdrawal payment is received by you through the involvement of a payment service provider (such as the bank where you hold a bank account), we shall not be responsible for the withdrawal payment once the withdrawn funds are received by your payment service provider.
11.2. Your Yuuwallet Account is subject to withdrawal limits. These limits are adjusted dynamically depending on the type of identification documentation we hold on you. Before uploading any funds into your Yuuwallet Account, you must ensure that your current withdrawal and spending limits meet your withdrawal and spending requirements as we legally cannot allow you to exceed these limits.
11.3. If your withdrawal request exceeds the current limit, we may decline your request and instead require you to send us documents verifying your identity and address prior to allowing a withdrawal of funds or to otherwise cooperate with us to verify your identity.
11.4. Withdrawals are subject to withdrawal fees and currency conversion fees depending on which withdrawal method and payment instrument is chosen.
11.5. For the purposes of a withdrawal transaction, we are a payer and not a payment service provider.
11.6. You must not make a withdrawal to a bank account or another payment instrument if you are not the named holder. Any violation of this requirement is taken very seriously and we will treat any such attempt as a fraudulent act. Without prejudice to claiming further damages, if we are required to investigate a withdrawal to a payment instrument that is not in your name, we may charge an administration fee.
11.7. It is your responsibility to ensure that the payment details you enter when withdrawing funds are correct and complete. We will not be liable for withdrawn funds being sent to the wrong payment instrument where this is due to you providing incorrect payment details. When withdrawing to a bank account, you must ensure that the account number, sort code, IBAN and/or BIC/SWIFT are correct. If you have withdrawn funds to the wrong payment instrument, you may request that we assist you in reclaiming the funds, however, we will charge you an administration fee for doing so and we cannot guarantee that the reclaim efforts will be successful.
12.1. Fees depend on whether you are using your Yuuwallet Account for personal or commercial purposes.
12.2. Your transactions may be subject to currency conversions. If you make a payment from your Yuuwallet Account denominated in one currency to a Yuuwallet Account denominated in another currency, you will be asked to either make the payment in the currency of your Yuuwallet Account or in another currency. If you select the currency of your Yuuwallet Account, then the recipient will pay the fee for the conversion into the currency of his or her Yuuwallet Account. If you select the currency of the recipient’s Yuuwallet Account, you will pay the fee for the currency conversion into the currency of the payment. If you select a currency that is neither the currency of your Yuuwallet Account nor the currency of the recipient’s Yuuwallet Account then you will pay the fee for the conversion into the currency of the payment, and the recipient will pay the fee for the conversion of the payment currency into the currency of his or her Yuuwallet Account.
12.3. For every currency conversion, we will apply our then current wholesale exchange rates which are updated on a regular basis throughout the day. Changes in these exchange rates may be applied immediately and without notice. In addition, we will apply a foreign exchange fee, expressed as a percentage applicable in addition to the transaction fee.
12.4. Our Fees are either expressed as a percentage of the transaction or as a fixed amount in EUR. Where fixed fee amounts are displayed in a currency other than EUR, this is for information purposes only. If fees are deducted from a balance or a transaction denominated in a different currency, the EUR fee amount will be converted into an equivalent fee in that other currency based on the Yuuwallet wholesale exchange rates applicable at the time. We will not apply a foreign exchange fee on currency conversions of fees.
12.5. Fees payable by you will be deducted from your Yuuwallet Account balance and you hereby authorise us to do the same. Transaction fees will be charged upon execution of the transaction. If your Yuuwallet Account balance is insufficient to cover the fees, we may refuse to execute the payment. Reversal or chargeback fees will be deducted when incurred.
13. Your Data
14.1. In the case of an unauthorised payment or a payment that was incorrectly executed due to an error by us, we shall at your request refund the payment amount including all fees deducted immediately. This shall not apply:
14.1.1. where the unauthorised payment arises from your failure to keep the personalised security features of your Yuuwallet Account safe in which you shall remain liable for the first 100 USD (or equivalent in the currency of your Yuuwallet Account) unless section 14.1.3 applies;
14.1.2. if you fail to notify us without undue delay of any loss of your password or other event that could reasonably be expected to have compromised the security of your Yuuwallet Account after you have gained knowledge of such event, you shall remain liable for losses incurred up to your notification to us;
14.1.3. if the transaction was unauthorised but you have compromised the security of your Yuuwallet Account with intent or gross negligence, you shall be solely liable for all losses; or 14.1.4. if you fail to dispute and bring the unauthorised or incorrectly executed transaction to our attention within 1 months from the date of the transaction.
14.2. Section 14.1.1 shall not apply to transactions made after you have notified us in accordance with section 5.2 in which case we shall remain liable and refund any unauthorised transaction immediately to you.
14.3. In the case of any incorrect or misdirected payment, we shall take reasonable measures to assist you with tracing and recovering such payments.
14.4. We shall not be liable for any disruption or impairment of our service or for disruptions or impairments of intermediary services on which we rely for the performance of our obligations, provided that such disruption or impairment is due to abnormal and unforeseeable circumstances beyond our reasonable control or the control of the intermediary affected.
14.5. We shall not be liable for any indirect or consequential losses including but not limited to loss of profit, loss of business and loss of reputation. We shall not be liable for any losses arising from our compliance with legal and regulatory requirements.
14.7. We shall not be liable for the assessment or payment of any taxes, duties or other charges that arise from the underlying commercial transaction between you and another Yuuwallet customer.
15. Termination and suspension
15.1. We may terminate your Yuuwallet Account or any payment service associated with it by giving you 1 months prior notice. You may terminate your Yuuwallet Account with us at any time. Different termination provisions may apply for Yuuwallet Commercial Account as set out in section 3.7 above.
15.2. Together with a termination notice or at any time thereafter we may give you reasonable instructions on how to withdraw remaining funds.
15.3. If your Yuuwallet Account is subject to a reserve, termination of your Yuuwallet Account will not affect our right to hold the reserve and to make deductions therefrom for the time agreed.
15.4. We may at any time suspend or terminate your Yuuwallet Account without notice in case:
15.4.2. you violate or we have reason to believe that you are in violation of any law or regulation that is applicable to your use of our services; or
15.4.3. we have reason to believe that you are in any way involved in any fraudulent activity, money laundering, terrorism financing or other criminal activity.
15.5. We may suspend your Yuuwallet Account at any time if:
15.5.1. we reasonably believe that your Yuuwallet Account has been compromised or for other security reasons; or
15.5.2. we reasonably suspect your Yuuwallet Account to have been used or is being used without your authorisation or fraudulently; and we shall notify you either prior to the suspension or, if prior notification is not possible under the circumstances, promptly after the suspension unless we are prohibited by law to notify you.
16.2. We shall give notice to you of any proposed change by sending an e-mail to the primary e-mail address registered with your Yuuwallet Account.
16.3. The proposed change shall come into effect 1 month after the date of the change notice, unless you have given us notice that you object to the proposed changes before the changes come into effect. Changes to exchange rates shall come into effect immediately without notice and you shall not have the right to object to such a change.
16.4. If you object to the changes, they will not apply to you, however, any such objection shall constitute a notice by you to terminate and close your Yuuwallet Account. Your Yuuwallet Account will be closed in accordance with the provisions of section 6 above.
17.1. Any complaints about us or the services we provide should be done in the first instance by contacting us. You should clearly indicate that you wish to lodge a complaint to us. This helps us to distinguish a complaint from a mere query. We send you a complaint acknowledgement by post or by e-mail of receiving your complaint in accordance with our complaints procedure.
17.2. We seek to provide you with an answer or resolution to your complaint within a reasonable timeframe. Should this not be possible due to unforeseen circumstances or lack of information, we will contact you.
18. How We Communicate
18.1. We usually communicate to you via e-mail. For this reason, you must maintain at least one valid e-mail address in your Yuuwallet Account profile at all times. You are required to check for incoming messages regularly. E-mails may contain links to further communication on our Website. Any communication or notice sent by e-mail will be deemed received by you on the same day if it is received in your e-mail inbox on a Business Day. If it is received in your email inbox on a Business Day or at any other time, it will be deemed received on the next Business Day.
18.2. We will never send you any e-mails with executable files attached or with links to any executable files. If you receive any e-mail with such attachments, you should delete the message without clicking on the attachment. If you are unsure whether a communication is originating from us, please contact us.
18.4. Apart from communicating via e-mail, we may contact you via letter or telephone, where appropriate. If you use any mobile services, we may communicate with you via SMS. Any communication or notice sent by post will be deemed received three days from the date of posting for local post or within five days of posting for international post. Any communication or notice sent by SMS will be deemed received the same day.
∙ “Business Day” means any day other than a Saturday or a Sunday or a public or bank holiday in Singapore;
∙ “Fees” shall mean the charges payable by you to us for using our services;
∙ “Yuuwallet Account” shall mean the electronic money account you open and maintain through the Yuuwallet Website;
∙ “Yuuwallet Website” or “Website” shall mean the website available at www.yuuwallet.com;
∙ “We”, “us”, “our” shall mean Yuuwallet;
∙ “You”, “your” shall mean you, the natural person or legal entity in whose name the Yuuwallet Account is opened and maintained.